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Lost in translation: Lily AI CEO on why AI is the key to better beauty product discovery via Cosmetics Design

Cassandra Stern
23 April 2025

“The use of product content optimization (PCO) is critical for the beauty industry to ensure they remain in sync with their customers and not make them do too much work to understand their products with confusing, brand- and industry-specific descriptions,” said Purva Gupta, Co-Founder & CEO at Lily AI.

In an increasingly competitive digital marketplace, cosmetics and personal care brands face mounting pressure to ensure their products are easily discoverable, clearly communicated, and accurately aligned with evolving consumer expectations.

A recent survey of over 2,000 consumers by product content optimization platform Lily AI highlighted a significant disconnect between how products are described online and how shoppers actually search for them, with industry jargon often serving as a barrier rather than a bridge to conversion.

Read more.

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