By Top Class Actions
Neutrogena BIPA settlement overview:
- Who: Kenvue Inc., formerly known as Johnson & Johnson Consumer Inc., agreed to a $4.7 million proposed class action settlement.
- Why: Plaintiffs alleged Neutrogena’s Skin360 app unlawfully collected and stored users’ facial scans in violation of the Illinois Biometric Information Privacy Act (BIPA).
- Where: The proposed class action settlement was filed in New Jersey federal court.
AKenvue has agreed to pay $4.7 million to resolve a proposed class action lawsuit alleging its Neutrogena Skin360 tool unlawfully collected and stored users’ facial scans in violation of Illinois biometric privacy law.
The proposed class action settlement would establish a $4.7 million cash fund for an estimated 11,000 Illinois users who performed a Skin360 skin assessment between December 2019 and May 2023. If all eligible class members participate, each could receive approximately $427.
The class action lawsuit was brought under the Illinois Biometric Information Privacy Act, which requires companies to obtain informed written consent before collecting, storing or using biometric identifiers, such as facial geometry.
Plaintiffs alleged the Skin360 tool captured users’ facial scans without proper notice or consent and used the scans to enhance an artificial intelligence “skin coach” feature that provided product recommendations.




